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Business Improvement Specialist

Position Profile Apply now Job no: 500294
Work type: Maximum Term Contract
Location: All, Brisbane, Queensland
Categories: ICT

About Seqwater

Water is essential for life. At Seqwater, we’re not just delivering water—we’re driving innovation, growth and transformation to secure the future of water across South East Queensland.

As one of the largest water businesses with the most geographically spread and diverse asset base of any capital city in Australia, our operations extend from the New South Wales border to the base of the Toowoomba ranges and north to Gympie.

As we enter an exciting period of expansion, we're embracing new technologies and sustainable practices to meet the growing needs of our region. We work collaboratively across our organisation and with our stakeholders, constantly striving to enhance the quality of service we provide. As we modernise our systems and invest in smarter water grids, we remain focused on delivering the highest standard of service, always with the future in mind.

Our transformation is about more than just infrastructure—it’s about people. Our team of dedicated professionals are united by a shared passion for creating lasting, meaningful outcomes for the communities we serve, and this is reflected in Our Vision, Water for Life, Our Promise - Safe for Life, and Our Values of integrity, respect, care, and courage that shape everything we do.

About Your Opportunity

As the Business Improvement Specialist, you will drive enterprise-wide process improvement and operational excellence, delivering measurable business outcomes that enhance efficiency, simplify ways of working, and support strategic objectives. You will partner with stakeholders across the organisation to identify improvement opportunities, embed continuous improvement practices, and implement sustainable solutions that strengthen performance and deliver lasting operational benefits.

Key responsibilities:

  • Lead business improvement and transformation initiatives, translating strategic priorities into actionable plans that deliver measurable business outcomes.
  • Analyse, redesign and optimise end-to-end business processes to improve efficiency, standardisation, performance and value delivery.
  • Facilitate stakeholder engagement, workshops and problem-solving activities to build alignment, commitment and successful adoption of change.
  • Assist in the development of benefits realisation plans, including milestones, ownership, performance measures, and sustainability mechanisms, ensure identified improvements are translated into executable initiatives with clear accountability and measurable outcomes.
  • Build organisational capability in continuous improvement, process management and operational excellence through coaching, tools and knowledge sharing.
  • Assist the business areas to establish performance management disciplines that reinforce desired behaviours and outcomes as discrete projects or to embed outcomes of broader improvement work.
  • Maintain and continuously enhance enterprise process architecture, ensuring visibility of end-to-end business processes, key interfaces, dependencies, and accountabilities.

About you

To be successful in this role, you will possess:

  • Tertiary qualification in Business, Commerce, Engineering, Operations, or a related discipline, or an equivalent combination of education and experience.
  • Demonstrated experience delivering enterprise-wide business improvement, transformation, operational excellence, or process optimisation initiatives.
  • Proven ability to lead complex end-to-end process improvement and business transformation projects that deliver measurable outcomes.
  • Demonstrated experience in implementing performance management disciplines designed to improve team performance and outcomes
  • Strong analytical and problem-solving skills, with the ability to operate strategically while managing detailed implementation activities.
  • Excellent stakeholder engagement, facilitation and influencing skills, with experience applying structured improvement methodologies to achieve sustainable change.

This position will be offered on a full-time 12 month fixed term contract with a competitive salary, plus 12.75% superannuation. 

Appointment to this role is subject to the provision of a national police check and may be subject to other medical/character requirements. Please note that people with criminal records are not automatically deemed ineligible. Each application will be considered on its merits.

For a more detailed preview of the work that you will be involved in for this role, feel free to take a look at the position description on our careers page - careers.seqwater.com.au   We also invite you to connect with us on LinkedIn and join our growing community of followers to see all the latest news and job opportunities as and when they happen - https://www.linkedin.com/company/seqwater/

If you are looking for an extraordinary career in which you can make a real impact, we'd love to hear from you! 

To apply

Submit your cover letter outlining how you meet the requirements of the role and your resume via the Apply button.

Applications close: 11:55PM AEST, Tuesday 29th September 2026

For further information please email enquiries to recruitment@seqwater.com.au

Please note – applications cannot be accepted via email.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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